NC
Ndzivalelo C

1 reviews | Active since Jan 2024

28 Feb 2025, 12:16

Standard Bank ****

I have a home loan with Standard Bank. I was debited twice then when I asked for a refund they refunded me more. When I called to enquire they said the money was due to me. Currently my home loan repayment went up by R3000.00 and they say it’s in arrears.

I paid those arrears but they still threaten me with lawyers.

The bank’s fault is now my fault and they want very cent and more

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Replies (1)
Standard Bank
Standard Bank's reply28 Feb 2025, 12:22
Official
Good day Ndzivale, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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