Standard Bank

Item: Standard Bank
Rating: 1
Author: Jan S

Standard Bank Mokopane and Customer Care gives me the poorest service I have received in my 40 years of dealing with banks. It takes you ages to try and settle problems and some complains are simply been ignored. It seem there are no more competent people left working for you. Maybe because of you BBBEE policy.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 May 2024, 13:32

Hi Jan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply25 May 2024, 13:32

Official

Hi Jan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's replyOfficial

28 May 2024, 14:48

Hi Jan

We hope you're well.

We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.

Kindest regards,

Standard Bank Social Media Team

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Standard Bank's reply28 May 2024, 14:48

Official

Hi Jan

We hope you're well.

We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.

Kindest regards,

Standard Bank Social Media Team

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