Standard Bank

I'm disappointed by Standard Bank, I tried to transact on Tuesdays morning from my Puresave account. But it said I cant perform the transaction I must contact ***. When I called the number they referred me to ***** and they said the reason for the freeze is an amount of R530.10. This amount was paid to me in 24th January, so now I'm stuck I can't make any payments. I'm told I must wait for 48-72 hrs. I sent the affidavit they required and still there is no resolution to my query. I really need to make payments with the money on my account its month end. If this matter can't be resolved I'm willing to take whatever money I have and close my accounts with Standard Bank.