1 reviews | Active since Mar 2021
Standard Bank
The WORST Bank to even deal with! I have had nothing but absolute pain and anguish with this bank... It is a ABSOLUTE Nightmare to get hold of an actual person and I am so tired at this point - this bank does not care at all about customers. There is no way that this behaviour from this bank should be accepted.
Last week I received *****ulant transactions on my main card linked to my internet banking. I was phoned by Standard bank. I was told I had to cancel my card. That means 3-5 days without access to MY OWN money!!!! Should I want more immediate service (2 days for a new card) I needed to authorize a payment of R450.00 for that service! What a cheek!!!!!! Then the courier service DSV tells me they cannot change delivery addresses for the card delivery because I must phone the bank to authorise that - what even!!! So I struggled AGAIN and now i am sitting with a card and still NO FU*!ING access to my own money and I have no idea how to proceed and once again I am 22nd in the queue! PATHETIC! SHAMEFUL! Bunch of *********** fools....
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for taking the time to rate us positively and give us such feedback. We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
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Thank you for taking the time to rate us positively and give us such feedback. We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
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