NP
Nick P

1 reviews | Active since Mar 2024

06 Mar 2024, 15:13

Standard bank

For to long South African banks and especially Standard bank has "****d" their customers with it's "********" bank charges. On a bank transaction to deposit two hundred and thirty rand to ensure a debit order would go off, so we wouldn't fall fouwl of not having enough money for the debit order to clear. We paid in the 230.00 because we knew that bank fees of around 75.00 would be deducted leaving more than enough for the 150.00 rand debit order to clear. Or so we taught when shock and horor Standard bank deducted 90.00 for bank charges. Now the debit order is going to go of and their won't be sufficient funds so we will have to pay a penalty charge. Way to go Standard bank a double **** perpetrated by you. How many South Africans do you do this to

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Replies (3)
Standard Bank
Standard Bank's reply06 Mar 2024, 15:17
Official
Dear Nick

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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NP
Nick P's update06 Mar 2024, 15:47
Reviewer Update
To Standard Bank,

I thank you for your speedy response. I hope that we can resolve this mater amicably.

Thank you and kind regards.

Nick Pretorius

NP
Nick P's update06 Mar 2024, 16:00
Reviewer Update
To Standard Bank,

Thank you to the Standard Bank team. I look forward to hearing from you.

Nick Pretorius