VH
Vishal H

1 reviews | Active since May 2020

10 May 2020, 08:19

STANDARD BANK ***

Standard bank I think you'll are in the dark as to what's happening in south africa ,let me tell u ,in south africa there is a deadly virus called covid19, this virus is not only in south africa but the whole world is affected by this virus,our president has put the country on something called a LOCKDOWN,WHICH MEANS NO MOVEMENT EVERY ONE MUST BE HOME ,standard bank I never cause this virus ,my industry there is no work no pay, due to this virus many companies will not open there doors,standard bank this virus was not planned it took everyone by surprise,my loan has an insurance which I pay,that sud cover my loan for 3 months,because once the loan is payed I don't received a part of that insurance back,I am more stress as to where the next meal will come from n ur guys are e-mailing and sending me messages that I missed a payment,I even had an agent calling me From standard bank very poor poor poor service,and insisting that I make payment or my credit scoring will b affected,the last think on my mind is a credit scoring, STOP HARRASING ME

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Replies (2)
Standard Bank
Standard Bank's reply11 May 2020, 04:21
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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*** (fax)
 
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Standard Bank
Standard Bank's reply29 May 2020, 11:01
Official
Dear Vishal Hansraj

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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