MS
Mark S

1 reviews | Active since Nov 2018

06 Oct 2023, 15:15

Standard bank 72hour on working days plus 48 for weekends clearance time. Automated systems with human intervention.8

This must be the only bank that hold onto your money for 72 working hours. Standard bank yo Capitec. Listen it is almost 2024 and you hold on to peoples payments. Yes instantly out there bank and keep the money for 3 rotking days plus weekends. Are you backward, stupid or mean. You make interest you charge the client that makes the eft and you frustrate the payee. Why are you backwards.you are going to lose clients. Which other bank has same ethics as you. You have the power but will lose customers. It's all electronic no staff needed. Get yourself a life and help struggling people with paying them in a few hours or close your doors. Pay off your staff and warn your customers to withdraw there funds. You can follow all the other useless companies and call it a day after many years of poor service. We will have no use for you anymore.

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Replies (2)
Standard Bank
Standard Bank's reply06 Oct 2023, 15:31
Official
Good Day Mark

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Oct 2023, 11:17
Official
Good Day 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team