AB
Alice B
1 reviews | Active since May 2021
09 Sept 2021, 08:32
Standard Bank
I am not pleased with Standard Bank. The way they have handled my vehicle finance account. My account is arrears. But I have made every effort to make arrangements with them and now that have handed me over to attorneys without consulting me first. So this means I will be blaclisted again. I am not very happy. They give me no option but to move my account to a different bank.
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Replies (1)Standard Bank's replyOfficial
10 Sept 2021, 05:25Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Sept 2021, 05:25
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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