AB
Alice B

1 reviews | Active since May 2021

09 Sept 2021, 08:32

Standard Bank

I am not pleased with Standard Bank. The way they have handled my vehicle finance account. My account is arrears. But I have made every effort to make arrangements with them and now that have handed me over to attorneys without consulting me first. So this means I will be blaclisted again. I am not very happy. They give me no option but to move my account to a different bank.

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Replies (1)
Standard Bank
Standard Bank's reply10 Sept 2021, 05:25
Official
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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