AB
Anthony B
1 reviews | Active since Nov 2025
12 Dec 2025, 11:13
Standard bank
Standard bank Woodlands advertises their banking hours as 09,00 tp 16,00 when in fact only open till 15,30 . Google Standard bank Woodlands and the wrong business hours pop up .arrived at15,35 branch closed , time wasted . Back in std bank branch today , obviously short staffed . Waited for 55 minutes be served , only needed to access a bond statement which was not available on the app . The actual drawing of statement only 2 minutes .
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Replies (2)
Standard Bank's replyOfficial
12 Dec 2025, 11:36Dear Anthony,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2025, 11:36
Official
Dear Anthony,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Dec 2025, 14:24Dear Anthony,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2025, 14:24
Official
Dear Anthony,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***