LF
Lynne F

1 reviews | Active since Apr 2012

24 Aug 2023, 08:34

Standard Bank *****

6 week since my credit card and current account was cleaned out by ****sters. Very little contact from their ***** online department or complaints compartment. I have lost everything and my credit rating. No money repaid or interest reversed, nothing from them just emails and calls from me. they are sorry. I have given them a chance for 6 weeks now I must revert to ombudsman. Really bad service.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2023, 08:41
Official
Hi Lynne

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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Standard Bank
Standard Bank's reply31 Aug 2023, 13:59
Official
Hi Lynne

Thank you for taking our calls. The team is still busy with the matter, and we will provide feedback once resolved.

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank social media Team***