1 reviews | Active since Jan 2024
Standard bank
The weary journey began on the 05.02.2024 trying to apply for ' holiday payment' up until the 04.04.2024 when we were reassured by Siya that this would be the last time. But it was not to be, we received a reply from *** to say our application had been rejected again In total I have called, app**** online, visited the standard bank branch, emailed with official documents 25 times, being advised by the following staff members in the debt review department, Muhammed Ismail, Michshay Dookchan, Thabiso, Khanyisile, Zanele Dladla, Elana Bezuidenhout, Tiffany Marshall, Stephanie and Siya. Bank statements, letter from my employer, ID documents, motivational letters, completed income and expenditure sheets, payslips and have completed the application on the standard bank website multiple times Can I be convinced that the next consultant who will contact me be able to solve this issue Can senior management step in please, it's not a good reflection on the system
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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