Standard Bank

Standard Bank a sheer disappointment!!!! I recently fell for a devious phishing ****, via SMS, clicked on the link ‘https…’ wherein I was told in that msg that a suspicious debit order was suspected. It said it was from Standard Bank, clicked on the linked and it took me straight into online banking , everything was exactly the same . Who would have known!***** R19k was ****** through Vodapay!!! To me sheer shock horror and terrorI contacted the bank, stopped everything , and so on!!! It was my salary they took, I’m raising 3 kids on my own, with this salary!!! I opened a case and have affidavit, case number etc , per the banks ***** department’s request, for waited 5 weeks only to be told by Standard Bank that there’s nothing they can do, it’s my loss!!! GOODNESS ME !!! Why else do we trust banks with our money, why are we paying all these exorbitant fees !!! I have a relationship manager through private banking ….. what’s the use !!!! I needed to wait a weekbefore I could write this review, I’ve had to calm down, please can somebody tell me what this bank stands for? They’ve changed the slogan “ It Can Be…” it can be WHAT exactly? It can be a loss ?? A bank that is like a ***gy bank with a GIANT hole in its security systems or its firewalls…BE CAREFUL people with your money with this bank, they simply don’t care!! Hackers can get access into accounts and they take no accountability, tell me what kind of security is offered here…… this all happened end July 2022, and banks response end August 2022. They simply don’t care , yet their goals are to have 10/10 for service!!! LOUSY!!! I had to chase them to even get a call, through this whole experience I got 2 calls……if only could share the email trails . I swear I would name and shame …. SERIOUSLY….. noticed everytime you try swipe your card at a store and they tell you Standard bank is offline …. I wonder what’s happening there….. SHEER DISAPPOINTMENT!!!!