nM
ntokozo M
1 reviews | Active since Oct 2017
24 Feb 2025, 14:14
Standard bank
What a bad experience we have at Standard bank Sam Ntuli Katlehong, they are expecting pensioners to have emails, I was called by ***** desk on Saturday regarding the ***** case that I logged, they advise me to go to the branch on Monday when I got to the branch the branch consulted took my phone and sad I have an email on my phone so I should send the ***** desk the email by myself and I have to sign the email. I don't even know that I have an email. This thing is stressing me now.
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Standard Bank's replyOfficial
24 Feb 2025, 14:33Dear Ntokozo
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2025, 14:33
Official
Dear Ntokozo
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***