JS
Joanie S
1 reviews | Active since Sept 2020
20 Sept 2020, 15:41
Standard bank
We have been paying an overdraft account for almost 2 years and have been asking every month for a statement. Till this day haven't received one, yet every month I get a phonecall reminding me to pay my account. When I ask for a statement, every month I get the same answer - they will request one from head office...
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Standard Bank's replyOfficial
21 Sept 2020, 00:23Hello Joanie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply21 Sept 2020, 00:23
Official
Hello Joanie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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