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Ilze S

1 reviews | Active since Jan 2020

16 Jan 2020, 14:07

Standard Bank

Let us see...... Should I wash my Standard Bank "dirty laundry" in public or will the "Customer Service Department" or a "consultant" contact me before I do?! Subject: Banking facility OFFERED to me followed by a "security check" and PEDIGREE!!!!! NOT IMPRESSED WITH THE RESULT!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply18 Jan 2020, 02:30
Official
Hello Ilze, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Jan 2020, 13:08
Official
Dear Ilze Stellaard

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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