Standard bank

I am utterly disgusted by the services I have received from Standard Bank after my husband passed away and was an employee of Standard Bank. I received no support for after death services from the company and was sent from pillar to post. The human capital services gave no direction at all and told me to contact the third party. As a grieving widow, I do not have the capacity to do this and it would be helpful to have support from Standard Bank during this time.