AB
Alta B
1 reviews | Active since Oct 2018
25 Mar 2024, 12:35
Standard bank
I have a loan loan account with Standard bank.
I am in debt review since December 2023.
The attorneys MBD, is still debiting my savings account with an amount if R2700 and they receive payment of R636 from Zero Debt.
I demand the refund of R2700 for December, January, February together with interest as I am saving to try within a years time to pay the retail price of my vehicle.
I have to close my Standard bank savings account to stop them debiting my account.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Mar 2024, 12:41Hi Alta B
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Mar 2024, 12:41
Official
Hi Alta B
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
AB
Alta B's updateReviewer Update
25 Mar 2024, 13:09I appreciate the quick response.
I worked for Standard Bank for 33 years.
I worked for Standard Bank for 33 years.
AB
Alta B's update25 Mar 2024, 13:09
Reviewer Update
I appreciate the quick response.
I worked for Standard Bank for 33 years.
I worked for Standard Bank for 33 years.
Standard Bank's replyOfficial
25 Mar 2024, 15:55Good day Alta
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Mar 2024, 15:55
Official
Good day Alta
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Apr 2024, 16:20Hi Alta
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply02 Apr 2024, 16:20
Official
Hi Alta
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team