IR
ISAK R

1 reviews | Active since Jun 2014

30 Nov 2023, 10:46

Standard bank

Isak Roestroff <isak.roestrof***mail.com> 10:03 AM (7 minutes ago) to Jo-Anne, Leonie

Good day.

I am sorry to bother you .

I have a big big problem and I need your help please. In 2010 I borrowed R20 000 frome Standard bank. In the beginning I paid my account accordingly . Just before Corona came , I lost my job. I went under debt review. After a while I was working again and started to pay off most of my debts. I was left with my Standard bank loan. Every now and then different attorneys threaten me and push me in a corner. The price just goes higher and higher every month. I used to pay R300 as agreed. But now I'm paying r400 every month. I tried to talk to them but I failed. I have a part time job now but can not pay the amount they asked for and i'm still under debt review.

Dear ISAK ROESTROFF , IN RE: STANDARD BANK LOAN ACCOUNT

LGR Attorneys are obligated to bring to your attention the status of your Standard Bank Loan account. Standard Bank handed over your account to LGR Attorneys with the aim of recovering the total outstanding balance.

We wish to extend an opportunity to assist you in settling the account balance promptly. This proactive step is crucial in order to prevent any adverse consequences or potential legal measures that might arise if the account continues to remain unpaid.

The total outstanding balance on your Loan account is R 53757.52 which is now due and payable as the account is more than 90 days in arrears.

Any and all payments should be paid directly into your Standard Bank Loan account.

To explore options for settling the total outstanding balance we urge you to get in touch with our office at your earliest convenience. Our contact details are provided below. We are dedicated to finding a suitable payment arrangement that aligns with your circumstances while safeguarding the integrity of the original contractual agreement. Should a payment be received that is below Standard Banks minimum criteria or if there is non-payment on the account, we are mandated to advance with legal proceedings against you.

It is important to mention that we are compliant with the guidelines of Sections 13 and 14 of the Protection of Personal Information Act. Standard Bank has shared your personal information with us which includes Name, Surname, Identity Number, Contact Details and Account Particulars, exclusively for the purpose of resolving the debt related to this account. You have the right to view and edit such information kept on record. This information will be retained in our records until such time as legal obligations require its deletion.

Can you please look into this matter and please please help me to cancel this account or stop interest or something please. I asked you nicely.

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Replies (4)
Standard Bank
Standard Bank's reply30 Nov 2023, 10:48
Official
Dear Isak

 Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team
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IR
ISAK R's update30 Nov 2023, 10:51
Reviewer Update
Please and thank you kindly
IR
ISAK R's update30 Nov 2023, 10:55
Reviewer Update
And also i went to the osti ombids man for help. I am trying to close this account. This is not acceptable and service!!!!
Standard Bank
Standard Bank's reply30 Nov 2023, 10:57
Official
Dear Isak

Our sincere apologies for the inconvenience.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team
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