TK
Thomas K

1 reviews | Active since Feb 2019

01 Dec 2023, 13:41

Standard Bank *******

This bank is like the most *****ed bank ever. I'm being charged for overdraft fees even though I don't qualify for an overdraft. I called them and the lady told me that it might be that I went over my limit. I've been watching my spending and I can say for certain that I haven't spent more than what was left in my bank account. These ******* just continue as they please and I regret not following up on my case as my lawyer advised when they decided to withhold my salary and put my family through hell during the festive season of 2022.

Please reverse all these overdraft fees which you've charged me for, you *******.

I won't advice anyone to ever bank with these ******.

It's just unfortunate that I have to wait a certain time before I can change banks but believe me, I definitely will.

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Replies (2)
Standard Bank
Standard Bank's reply01 Dec 2023, 13:45
Official
Hi Thomas

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply06 Dec 2023, 08:35
Official
Hi Thomas

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. 
 
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank social media Team