kA
keith A
1 reviews | Active since Mar 2009
25 Jan 2024, 12:08
Standard Bank *******.
Great service from Lebogang Matukane the teller at Bedford View branch. Not so much from the Bank itself. Customer for 25 + years. Went to get some R5 coins to use with car guards etc. You now to pay for this 'service' ! Flat charge of R160 plus R15 per R100 coins. This means that R200 coins will cost R390 ! Standard Bank you should be ashamed. Hope that car guards now accept visa/Mastercard !
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Jan 2024, 12:20Hi Keith
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Jan 2024, 12:20
Official
Hi Keith
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
29 Jan 2024, 16:26Hi Keith
Thank you for taking our call. As per our telephone conversation we will share this with our product owner. Thank you for the feedback regarding the fees charged.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation we will share this with our product owner. Thank you for the feedback regarding the fees charged.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply29 Jan 2024, 16:26
Official
Hi Keith
Thank you for taking our call. As per our telephone conversation we will share this with our product owner. Thank you for the feedback regarding the fees charged.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation we will share this with our product owner. Thank you for the feedback regarding the fees charged.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team