SB
Siya B

1 reviews | Active since Nov 2022

27 Sept 2023, 12:55

Standard Bank

There is a lady Elizabeth Shabalala who I've been comminicating with regarding my account application. I sent her everything and she responded saying that she needs the ID copy of an ID i received in 2009. I told her that the one I sent is the correct one after which she went completely quiet. Her service is disappointing to say the least. I will not be opening an account with Standard Bank

0
Replies (1)
Standard Bank
Standard Bank's reply27 Sept 2023, 12:58
Official
Dear Mpume

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***