JB
Jannie B
1 reviews | Active since Apr 2012
17 Jan 2020, 17:05
Standard bank
We have been dragged on by Standard bank for the payment of my mom's late estate. For 2 years they are playing us like fouls. Ricardo Mitchell is a un ethical person by sending us emails promising us that the payment will be made today the 17 January 2020. There excuse is that the manager must oversee it. My advice to anyone is to stay away from banks regarding estates especially Standard bank. Bunch of lazy people.
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Replies (2)
Standard Bank's replyOfficial
18 Jan 2020, 02:51Hello Jannie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply18 Jan 2020, 02:51
Official
Hello Jannie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
JB
Jannie B's updateReviewer Update
21 Jan 2020, 17:54Since posting the complaint not one off Standard banks personal have phoned us. Wake up Standard bank we the people you treat like **** we are the reason you as a bank exists. Don't think big business can support you. We the workers that work for the companies we are the reason they exist.
JB
Jannie B's update21 Jan 2020, 17:54
Reviewer Update
Since posting the complaint not one off Standard banks personal have phoned us. Wake up Standard bank we the people you treat like **** we are the reason you as a bank exists. Don't think big business can support you. We the workers that work for the companies we are the reason they exist.