NM
Nte M
1 reviews | Active since Jul 2024
03 Feb 2025, 13:58
Standard bank *****
*****ulent Activities on my Standard Bank Account
I previously lodged an inquiry regarding *****ulent activities on my account in October 2024. However, as of today, 3 February 2025, I have yet to receive any response or resolution.
Despite multiple follow-ups via email and numerous phone calls, I have not received any assistance or clarification on this matter. This lack of accountability is deeply concerning, as banks are entrusted with safeguarding customers' funds, yet my money has disappeared without any explanation.
I am compelled to escalate this issue to the relevant regulatory authorities
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Standard Bank's replyOfficial
03 Feb 2025, 15:16Good day Nte,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2025, 15:16
Official
Good day Nte,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***