kR
keenen R
1 reviews | Active since Nov 2021
03 Jul 2024, 10:30
Standard Bank *****
*****ulent transactions have taken place on my account.. A total of R16500 has been taken out of my account without my consent .. 2 transactions went off the bank has not done anything about the situation..the ***** department.. the bank branches.. the PRIVATE BANKERS. Not one of these above metioned could assist as im typing this im waiting for a call centre agent ive been on hold for the past hour.. SBSA NEEDS TO TAKE RESPONSIBILITY
Helpful (0)
Replies (3)0
Replies (3)kR
keenen R's updateReviewer Update
03 Jul 2024, 10:38We have accounts that beed to be paid we have to put food on our tables here we are thinking our money is SAfe with you guys ... No communication from the bank regarding the matter instead they deny any security breach... HE **** ON NATIONAL TELEVISION... HOW DOE WE FEED OUR FAMILIES ? HOW DO WE PAY OUR ACCOUNTS OUR REAL DEBIT ORDERS? SBSA I EXPECTED BETTER SERVICE
kR
keenen R's update03 Jul 2024, 10:38
Reviewer Update
We have accounts that beed to be paid we have to put food on our tables here we are thinking our money is SAfe with you guys ... No communication from the bank regarding the matter instead they deny any security breach... HE **** ON NATIONAL TELEVISION... HOW DOE WE FEED OUR FAMILIES ? HOW DO WE PAY OUR ACCOUNTS OUR REAL DEBIT ORDERS? SBSA I EXPECTED BETTER SERVICE
Standard Bank's replyOfficial
03 Jul 2024, 11:02Dear Keenen,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2024, 11:02
Official
Dear Keenen,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
kR
keenen R's updateReviewer Update
03 Jul 2024, 11:07These replies are all the same ..AUTOMATED.. no one from standard bank has communicated or reached out to me .. its been over 16 hours and my money is gone no word from SBSA only reply ive gotten was the one im replying to now.. the banks Security is weak and we are now affected.. our debit orders will bounce and our scoring will suffer all because of BANK NEGLIGENCE
kR
keenen R's update03 Jul 2024, 11:07
Reviewer Update
These replies are all the same ..AUTOMATED.. no one from standard bank has communicated or reached out to me .. its been over 16 hours and my money is gone no word from SBSA only reply ive gotten was the one im replying to now.. the banks Security is weak and we are now affected.. our debit orders will bounce and our scoring will suffer all because of BANK NEGLIGENCE