1 reviews | Active since Aug 2010
Standard Bank 3D Secure crashes out yet again
The "Standard" in Standard Bank is massively misleading. "Sub-Standard" would be more appropriate.
The number of times their app is down or features are offline is just inexcusable. Particularly their 3D secure feature on their virtual cards.
The number of times I have been unable to complete an online transaction because their 3D Secure just bombs the process with an error and no explanation numbers in the dozens. Sometimes I have spent almost a week trying to complete one effing transaction.
Today I can't sign up for a simple payment on the KFC app. It gets as far as the submit stage... then just says there's a problem with the bank.
Honestly how hard can it be?
Can they not assemble a decent development team that can actually get the job done?
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now being looked into.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now being looked into.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***