LP
Lesiba P

1 reviews | Active since Feb 2025

24 Feb 2025, 08:50

Standard Bank

Capitec and Standard Bank I have never skipped payment for Fibre Webafrica? Why the service was never suspended if I was behind with payment?now you debiting whenever you wish without my authority 😤

*Matthew* Based on the communication we have received it was payments not processed in August and September. The error was caused due to the merchant's banks processing which was Standard Bank Lesibana.

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2025, 08:59
Official
Dear Lesiba, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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