AB
Aaminah B
1 reviews | Active since Jan 2020
21 Apr 2022, 08:38
Standard bank
Standard bank called me for and amazing mobile deal any way fell for the nonsense. And I was signed up I actually chose to cancel the SIM and I am sure that call was recorded. The woman I spoke to confirmed cancellation. All of a sudden I now need to pay debt collectors for a service I didn't use???? What's happening?? Please make sure this service is cancelled I'm not paying a cent for a service I did not use.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Apr 2022, 14:23Hi Aaminah, this is not the level of service we strive for.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Our team will be in touch with feedback.
We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
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We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply21 Apr 2022, 14:23
Official
Hi Aaminah, this is not the level of service we strive for.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Our team will be in touch with feedback.
We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
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We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
AB
Aaminah B's updateReviewer Update
25 Apr 2022, 11:36Still waiting on call? One missed call and that's your sad attempt to call me?
AB
Aaminah B's update25 Apr 2022, 11:36
Reviewer Update
Still waiting on call? One missed call and that's your sad attempt to call me?
Standard Bank's replyOfficial
25 Apr 2022, 12:01Hi Aaminah,
Our team has been trying to get in touch with you and could not get in touch with you.
Please share an alternative number were our team can get in touch with you.
An email was also sent to you this morning.
Please check your emails.
Please share an alternative number were our team can get in touch with you.
An email was also sent to you this morning.
Please check your emails.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply25 Apr 2022, 12:01
Official
Hi Aaminah,
Our team has been trying to get in touch with you and could not get in touch with you.
Please share an alternative number were our team can get in touch with you.
An email was also sent to you this morning.
Please check your emails.
Please share an alternative number were our team can get in touch with you.
An email was also sent to you this morning.
Please check your emails.
Kind Regards
Standard Bank Help Centre
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