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Nikita R
1 reviews | Active since Sept 2024
04 Sept 2024, 18:09
Standard bank
If I could give them a negative rating, I would! Pathetic service! They blocked my account literally a week ago and I've been sending emails upon emails with no help what so ever! I can't wait to cancel my account! Absolutely horrible
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
04 Sept 2024, 23:28Good day Nikita.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Sept 2024, 23:28
Official
Good day Nikita.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Nikita R's updateReviewer Update
06 Sept 2024, 06:29My account has been blocked for two weeks without any help from standard bank!
SOMEONE PLEASE CONTACT ME!
I AM CONSTANTLY BEGGING THEM TO ACTUALLY HELP!
if you're thinking about opening an account with Standard Bank, THINK AGAIN
SOMEONE PLEASE CONTACT ME!
I AM CONSTANTLY BEGGING THEM TO ACTUALLY HELP!
if you're thinking about opening an account with Standard Bank, THINK AGAIN
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Nikita R's update06 Sept 2024, 06:29
Reviewer Update
My account has been blocked for two weeks without any help from standard bank!
SOMEONE PLEASE CONTACT ME!
I AM CONSTANTLY BEGGING THEM TO ACTUALLY HELP!
if you're thinking about opening an account with Standard Bank, THINK AGAIN
SOMEONE PLEASE CONTACT ME!
I AM CONSTANTLY BEGGING THEM TO ACTUALLY HELP!
if you're thinking about opening an account with Standard Bank, THINK AGAIN
Standard Bank's replyOfficial
06 Sept 2024, 07:20Good day Nikita.
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 07:20
Official
Good day Nikita.
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
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Nikita R's updateReviewer Update
06 Sept 2024, 07:45You called, the call was missed, I called back but there was no answer?!
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Nikita R's update06 Sept 2024, 07:45
Reviewer Update
You called, the call was missed, I called back but there was no answer?!
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Nikita R's updateReviewer Update
06 Sept 2024, 07:49Additionally since you want to say that you called me once, kindly advise on the amount of emails and calls that I've made to you guys with no response! Because there's multiple!!
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Nikita R's update06 Sept 2024, 07:49
Reviewer Update
Additionally since you want to say that you called me once, kindly advise on the amount of emails and calls that I've made to you guys with no response! Because there's multiple!!
Standard Bank's replyOfficial
06 Sept 2024, 09:10Good day Nikita.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 09:10
Official
Good day Nikita.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
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Nikita R's updateReviewer Update
08 Sept 2024, 21:06Instead of saying all of this, GOD DAMN HELP ME! THREE WEEKS WITH ABSOLUTELY NO HELP
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Nikita R's update08 Sept 2024, 21:06
Reviewer Update
Instead of saying all of this, GOD DAMN HELP ME! THREE WEEKS WITH ABSOLUTELY NO HELP
Standard Bank's replyOfficial
11 Sept 2024, 16:23Hi Nikita.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2024, 16:23
Official
Hi Nikita.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***