gG
georgedaka G

1 reviews | Active since Jun 2016

21 Jun 2016, 21:52

standard bank

<p>Been trying to open an account since begining of June. Was told to bring in verification from home affares. Done that. Am still waiting even today for a call from Thany in centurion mall to call me. Sent emails and only one response. Head office still bussy. </p>

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Replies (3)
Standard Bank
Standard Bank's reply22 Jun 2016, 06:39
Official

Good day George Daka

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply29 Jun 2016, 07:14
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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**********

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georgedaka G's update03 Jul 2016, 22:41
Reviewer Update

Complaint is being attended to. Account has been opened. I am patiently waiting for my prestige card thank you.