standard bank

<p>hello</p> <p>I’m not sure if it’s becoming a norm that i complain about Standardbank every year ,i just received terrible service from a lady called Anela Mphetshulwe at the collections department she kept me on hold for more than 3min on the line what happened to TCF???as a financial institution you guys should know better .When I asked to speak to her team manger she said clearly her TM is on leave basically there should be a TM handling Anela's team or any other TM on duty ,.You guys are messing up my account as much as its already messed up I’m really failing to understand why did no one communicate with me if my account was in arrears but you are too quick to hand me over to the lawyers to settles my outstanding balance .Dates where change without mu auth i see that not acceptable & don’t tell me about the leap year that does not concern me if I agreed on a particular date I accept it to be on that date …this bill date thing Anela is talking about herself she does not know what she is talking about</p> <p>Guys this is really messed up I need a very quick response as Anela mentioned someone will get back to me BEOB.</p> <p>Regards Nombuso Mvubu your client</p> <p> </p> <p> </p>