TZ
Thabile Z

1 reviews | Active since Feb 2021

17 Aug 2021, 11:00

STANDARD BANK

I am very disappointment with Standard bank , 1st had a savings account with them, then was introduce to the cheque account, went to the branch to close the savings as now I have opened the cheque account with them, only to find out later on that they didn't closed the savings account, only sent me an email to say I owe on the account. even though i closed it . Went to the branch and was told they will look it to I ended up closing the cheque account also cause they kept giving me the run around with the savings, now I'm getting statements saying I owe them money for both accounts while I went to their branch million times to close this accounts. Its not my problem that their representatives are incompetence. both accounts I closed them at Forest Hill Mall.

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Replies (1)
Standard Bank
Standard Bank's reply18 Aug 2021, 15:02
Official
Hello Thabile

Thank you for posting your comments.

We are looking into your matter and feedback will be provided shortly

We apologize for the inconvenience and undue frustration, this has caused.  
 
Kind regards
 
Complaint Resolution Centre
Tel: (+27) *** 
Fax:(+27) 11 *** 
email: ***