RM
Rebone M

1 reviews | Active since Feb 2014

23 Oct 2015, 14:24

Standard bank

Standard bank has called and given me the option to either pay accumulated fees on an account that's been dormant from the first day, or else they close the account and list my name and negatively affect my credit rating.<br> About two months after opening the account, i was informed that the account would be closed because it was inactive. I agreed. Suddenly they call me after 400 days to demand fees. This is ******* because I was under the impression that the account was closed months ago. I am shocked to say the least.

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Replies (1)
Standard Bank
Standard Bank's reply23 Oct 2015, 14:57
Official
Hello Rebonematlala,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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