MR
Maselo R

1 reviews | Active since Oct 2013

13 Oct 2015, 16:12

Standard bank

From the 29th September been on all sort of standard bank departments, if not on branch am on the phone call. The ATM retained card while processing cash withdrawal on the 29.09.15. Since then it's been a nightmare, after following the correct channels of login a query even today am still been pushed around to get the money reversed. If not new card not linked to my current profile its something else. I've been to numerous branches, whould I ever get help?

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Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2015, 10:10
Official
Hello maselor,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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