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shafiek A

1 reviews | Active since May 2015

02 Jul 2024, 21:58

Standard bank ***** 2nd July 2024 no answer from ***** line to assist in reversing transactions

I've just had *****ulent transactions on my account called standard bank waited for 25min hung up called back and still waiting. App not allowing to stop card even though they say to use app to stop card. There was a write up in Google earlier today but in the article standard bank denies a security breach. Almost all my finds have been taken. This can ruin me and my family.

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Replies (1)
Standard Bank
Standard Bank's reply03 Jul 2024, 07:02
Official
Dear Shafiek

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards 
Standard Bank Hello Peter Team 
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