JT
Julian T
1 reviews | Active since Aug 2013
03 Apr 2024, 18:18
Standard Bank
Yep Standard bank really sucks - bought an international airline ticket - they put a lock on the credit . Now can't use the credit card at all. Called them, and even went to the bank - They didn't solve the problem - they say you must phone the service providers (in the USA - are they on drugs). A friend did the same on Capitec - not a problem and not even a lock on the account. Capitec charges R 20 - Standard R 800. They truly suck!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Apr 2024, 19:03Hi Julian
This is not the level of service we strive for. We understand your frustration and are here to help. Please provide us with your ID number. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Apr 2024, 19:03
Official
Hi Julian
This is not the level of service we strive for. We understand your frustration and are here to help. Please provide us with your ID number. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
03 Apr 2024, 20:09Hi Julian
Thank you for the details. We will check and get back to you.
Our team will be in touch.
Thank you for the details. We will check and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Apr 2024, 20:09
Official
Hi Julian
Thank you for the details. We will check and get back to you.
Our team will be in touch.
Thank you for the details. We will check and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
05 Apr 2024, 14:00Hi Julian
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply05 Apr 2024, 14:00
Official
Hi Julian
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team