AP
Andries P
1 reviews | Active since Oct 2016
07 Mar 2025, 12:56
Standard Bank -
Standard Bank has been very unhelpful and I never knew that re-installing an app can on a new phone takes 12 hours so that they van "verify" your identity with the Department of Home Affairs (this is on top of the 2 , 3 hours that you have to spend on the phone waiting for them to speak with you. I really suggest tha; is it neccessary for the waiting period, just for reinstalling your app ?
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Standard Bank's replyOfficial
07 Mar 2025, 13:04Dear Andries
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply07 Mar 2025, 13:04
Official
Dear Andries
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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