MG
Mphahlela G
1 reviews | Active since Aug 2021
05 Aug 2021, 15:24
Standard Bank
I have been frustrated with the poor and unprofessional services by various employees within the Bank regarding the cancelation of my bond since April 2021.
Then Ronelle Matheatse came my way during the month of June and was able to re solve my queries within days. Before Ronelle, I had lost all faith in the Bank but Ronelle's professionalism, great customer relations and spirit of ubuntu restored my faith.
Thank you Ronelle. You are a breadth of fresh air
Mantshieng Maponya
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Standard Bank's replyOfficial
05 Aug 2021, 23:36Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply05 Aug 2021, 23:36
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***