NB
Nanya B

1 reviews | Active since Sept 2022

10 Dec 2022, 19:16

Standard bank

DO NOT TAKE OUT A HOME LOAN WITH STANDARD BANK. Stick with your own bank which i wish we would have done going back to FNB! STANDARD BANK ****S YOU INTO OPENING UP A BANK ACCOUNT TO GET A GOOD INTEREST RATE ONLY TO NOT GIVE IT TO YOU AND CHARGE YOU THE FULL INTEREST RATE ON A HOME LOAN THEN BEFORE YOUR FIRST DEBIT ORDER THEY SEND YOU AN EMAIL TELLING YOU THAT YOU RATE WENT UP! 8.75% TO 10.5% ****MMMM

0
Replies (3)
Standard Bank
Standard Bank's reply11 Dec 2022, 08:49
Official
Dear Nanya B

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

 We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team *** 
NB
Nanya B's update14 Dec 2022, 11:25
Reviewer Update
I will believe it when I see it as i am still waiting, but honestly wish I had never decided to opt for the Standbank home loan and should have saved myself the time and stress and rather gone with Nedbank or FNB offers. Now I will need to go back to FNB but this is the first and last time I deal with Standard bank, I do not recommend Standard bank.
Standard Bank
Standard Bank's reply14 Dec 2022, 11:38
Official
Good day Nanya

We are so sorry for the delay in resolving this matter.

We will follow up with our team and get back to you.

Have a great day further.

Kindest regards, Standard Bank Hello Peter Team ***