AJ
Ashley J
1 reviews | Active since Aug 2021
30 Aug 2021, 14:27
Standard bank
Extremely annoyed.
I went to deposit money into my account at the atm by the n1city branch, 29/08/2021, the atm took my money and gave my card however it did not put the money into my account.
I've called the bank 4 times and each time my call gets cut.
This is not the first time this has happened last time I waited 2weeks before I got my money, I have debit orders that must go off and they not even worried.
I'm Extremely disappointed with this service as no one is sorting it out or helping me.
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Standard Bank's replyOfficial
31 Aug 2021, 01:57Hello Ashley Johnston
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Aug 2021, 01:57
Official
Hello Ashley Johnston
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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