lM
lynleigh M

1 reviews | Active since Jun 2018

30 Jul 2019, 09:53

standard bank

I have been trying to get hold of them for the past month in order for them to remove my bad credit score, this account has been paid up already yet they have not even removed it or changed it on my credit score and that making things very hard for me.as it still shows on my credit as unpaid...

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2019, 02:08
Official
 Hello  Lynleigh, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply12 Aug 2019, 08:59
Official
Dear lynleigh morgan

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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