OA
Obalade A

1 reviews | Active since May 2019

23 May 2019, 14:34

STANDARD BANK

Hello, My name is Adefemi Obalade, a PhD Finance student at UKZN, Westville campus. R5000 was transferred to my account on 27/03/2019 and standard bank blocked my account. I called the bank's ***** department and I was told that my account is under investigation. I was told the bank will call me within a month to advise me. It's been two months now and I don't know whether the bank want me to wait forever. I have called several times, sent affidavit and proof of payment but the standard bank have refused to unblock my account. Please can I have a resolution because I need access to my account as I am traveling abroad.

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Replies (2)
Standard Bank
Standard Bank's reply23 May 2019, 15:28
Official
Dear Obalade Adefemi 
 Thank you for posting a comment.
 
 One of our consultants will be in contact with you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 May 2019, 10:51
Official
Dear Obalade Adefemi 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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