LN
Landela N

1 reviews | Active since Jan 2021

27 Jan 2021, 16:30

Standard bank

I have a huge problem with the bank, i bought a car with them in 2011 and defaulted and ended up paying via lawyers stupel and Berman

This car was involved in a accident in 2015 while I was still paying it via the above lawyers. The insurance named MY-WAY they never payout my CLAIM they just wrote the car Off, I ended up fixing my own car and still paying under the above lawyer.

On the 02-02-2018 i got the settlement letter from the above lowyers that showed I'm done paying the car.

THE PROBLEM I HAVE WITH STANDARD IS THAT THEY DENIE GIVING ME MY CAR PAPER AS I WANT TO RE REGISTER IT, THEY TOLD ME A VERY SHOCKING STORY THAT THE ORIGINAL PAPERS OF THE CAR ARE WITH SOMEONE ELSE, I HAVE BEEN GOING UP AND DOWN FOR THIS PAPER AND STANDARD BANK DOESN'T EVEN CARE OUT IT.

THEY TOLD ME GO TO THE NEAREST TRAFFIC CENTER AND FIND OUT WHO'S THE NEW OWNER OF MY CAR, MEANING THAT MY CAR PAPER HAVE BEEN GIVEN TO SOMEONE ELSE AND THOSE ARE SHOCKING NEWS TO ME.

I WILL NEVER BUY ANYTHING VIA STANDARD BANK AS I DON'T TRUST THEM ANYMORE.

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Replies (1)
Standard Bank
Standard Bank's reply27 Jan 2021, 21:58
Official
Hello Landela 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
Complaint Resolution Centre
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