KS
Kara S

1 reviews | Active since Oct 2018

25 Oct 2018, 16:53

Standard Bank

This is K.Sibiya with Standard Bank Accounti number ********** 2931.I have receive funds from abroad and i inform Standard Bank via email as they prefer that it is to purchase materials to renovate my house.This is the reference number IT18296ZA ********** .

They keep asking for invoice that it is for export and i have repeatedly told them it is for purchase the materials here locally to reconstruct and have nothing to do with export.I have asked them to credit it for today's exchange rate and they are not responding again.

I have not make any quotation with any store yet and have no invoice send to me for purchase because i will do the buying only when the funds are credited into my account.

I need an urgent assistance.

regards.

kara.S

0
Replies (2)
Standard Bank
Standard Bank's reply26 Oct 2018, 13:56
Official
We have received your compliment.

Thank you so much for taking the time to compliment our staff.

I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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KS
Kara S's update05 Nov 2018, 14:01
Reviewer Update
It is almost 2 weeks now since i instructes Standand to credit icoming funds from abroad into my account but until today i have not receive the funds.Can somebody help.This is very unprofessional.