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vernon M

1 reviews | Active since Aug 2015

23 Jul 2018, 12:58

Standard Bank

In my opinion. Standard bank has the worst customer service ever. I have just app**** for a new bond which was captured incorrectly by their consultant now we have to wait a further 7-10 working days. Further to that another consultant tried to update the application but could not due to their systems being down. Why do we have to deal with companies like this that just take and take and still have disregard to the ones that pay their salaries. Come people lets try and move forward. Your service sucks you are playing with people lively hoods. Call me ********** 390 P.s let's see how long it takes you to call me........forgot my mistake you would cos u don't give a .......

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Replies (2)
Standard Bank
Standard Bank's reply23 Jul 2018, 15:02
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply25 Jul 2018, 14:05
Official

Thank you for allowing us the opportunity to look into your matter.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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