GF
Guanita F

1 reviews | Active since May 2018

26 Jun 2018, 14:41

Standard bank

Cant believe that Standard bank handed me over for a credit card that I don't even HAVE. I spoke to a gentleman named Ben at the call centre that explained that Standard Bank needs to fix it from their side and I must hold for a consultant to cancel the card after 40min I got cut off

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Replies (1)
Standard Bank
Standard Bank's reply27 Jun 2018, 08:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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