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Alfred N

1 reviews | Active since Jun 2018

11 Jun 2018, 17:32

Standard bank

I had a terrible experience with standard bank, my cards has been blocking since February this year, been coming to Bethlehem branches but no luck getting this sorted. This past week i had no access to my cards till date. I HATE THIS BANK I JUST WANT THEM TO UNBLOCK MY CARDS SO I CANT MOVE FROM THIS USELESS BANK

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Replies (2)
Standard Bank
Standard Bank's reply12 Jun 2018, 05:38
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply19 Jun 2018, 10:20
Official

Dear Alfred Nhlapo

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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