TN
Tim N

1 reviews | Active since Apr 2018

13 Apr 2018, 20:18

Standard bank

I have a mechanical insurance policy on my vehicle, my claim went in 4 weeks ago, still with no apoval from today, they can't even have the common decency to phone you for an update. I'm paying installments and insurance on something that I can't even use. Standard bank needs to wake up.

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Replies (1)
Standard Bank
Standard Bank's reply15 Apr 2018, 05:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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