CO
Cas O

1 reviews | Active since Jan 2013

02 Apr 2015, 13:56

Standard bank 24 service turned into 4 days

I requested an overdraft on Monday and was promised a 24 hour service. Today is Thursday<br> <br> The people on the call centre keep on promising and even the supervisor **** to met @ 12:06, said she will call me back.<br> <br> No response from Hartbee****rt business manager, relationship manager or the manager.<br> <br> The worst bank !!!!

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2015, 10:02
Official
Hello CasOlivier,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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