MM
Mathapelo M

1 reviews | Active since Dec 2023

06 Sept 2026, 16:35

Standard bank

My dad ,Charles Ndlovu paid off his house in Fetus , after years once the loan was paid off and was financed by standard bank he got a call from debt collectors saying he still owes money and yet he had paid standard bank the full amount. My dad is getting calls again from debt collectors after he got a call from one of the standard bank agents so clearly the matter was not resolved.

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2026, 23:43
Official
Good day Mathapelo, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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