MK
Martie Krüger

1 reviews | Active since Feb 2021

22 Apr 2021, 13:27

Standard Bank

Good Day, We are trying to cancel and move our bond from Standard Bank to SA Homeloan due to bad services from Standard Bank. Our attorney's mentioned that they are just waiting for the security documents from Standard Bank to finalise the application. No one is getting back from Standard Bank like always and now our application is pending due to Standard Bank not getting back to us.

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Replies (2)
Standard Bank
Standard Bank's reply22 Apr 2021, 19:30
Official
Dear Martie Kruger

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Apr 2021, 08:41
Official
Dear Martie Kruger

Thank you for posting your comment. 
 
Please can you respond to our e-mail sent to you.
 
We greatly appreciate your continued support.
 
Kind regards 
 
Complaint Resolution Centre